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Commerce Cloud – What is It and What are its Available Solutions Commerce cloud is a software solution which is cloud-based and allows businesses to bring together the experience of customers across different points of commerce such as web, social, store, mobile, and more. With its built-in predictive intelligence, it delivers personalized shopping experience from buying, to accomplishment, to customer service. Along with its forceful partner ecosystem, it guarantees satisfaction as well as growth from preparation to launch, and onward. The primary customers of commerce cloud are executives mostly at the C-level, but it could be anybody with the responsibility of growing the business via digital channels. Plus, commerce cloud is well-received by those who take charge of the store and the experiences of customers about the brand. The most well-liked configuration has everything that end-to-end, unified commerce requires, but it also comes as 2-stand alone products, which are the Commerce Cloud Digital and the Commerce Cloud Store.
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Pricing fluctuates depending on what each customer needs. You can work with their sales team to create a package according to your needs and budget considerations, notwithstanding your company’s industry or size.
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The Solutions Offered by Commerce Cloud 1. Commerce Cloud Digital. It is a software solution, which is cloud-based, for altering your customer experience in every single digital channel. It offers a full set of abilities, which include marketing, promotions, content, merchandising, fulfillment, customer service, as well as predictive intelligence. Options for convenient shopping can be enabled easily in Commerce Cloud Digital, providing reserve, purchase, pay, fulfill, as well as service everywhere. At the same time, it provides a development environment which is open so that you can easily tailor or expand it even more. 2. Commerce Cloud Store. It is a solution for complete mobile-original point- of-sale and store operations. Commerce Cloud Store modernizes your experience with point-of-sale through individualized in-store experiences, real-time insights into mobile store operations, and very engaged associates on duty. By linking Store and Digital together with real-time common view of the customers, you can improve sales, revenues, as well as customer loyalty through optimizing in-store encounters, promotions, and merchandising. Through Commerce Cloud Store, customer experiences are unified and you can breathe fresh life into your merchandising experience. 3. Unified Commerce, which creates uninterrupted, consistent shopping experiences throughout any channel. Unified commerce brings that idea a step further with emphasis on meeting the growing expectations of associated customers. It is important for today’s retailers to think past individual channels and past shopping and to meet their customer expectations as a whole, from shopping, individualization, fulfillment, and all the way to customer service. With the comprehensive digital Commerce Cloud solution, retailers are able to offer/customers to undergo a really unified and complete shopping experience.